Customers Are Claiming Tesla Is Leaving Them In The Dark About Solar Panels

Tesla has been at the top of its game ever since it hit the market. It’s taken environmentally friendly products to the next level with a host of products on the market. From cars to energy generation and storage products, it appears the company has just about every aspect of being eco-friendly under control.

Unfortunately, customers are claiming Tesla is leaving them in the dark about solar panels. It’s not just the customer service that’s come under fire either. According to many, having the solar panels fitted is causing more issues than they ever realized before signing up with the company.

Tesla is raising the prices of their solar panels

One of the biggest things that have surprised customers about Tesla solar panels is the sudden rise in prices. Apparently, the business uses drones and Google maps to estimate the cost of installing the panels before customers are sent a quote. However, signing a contract isn’t enough to secure the price offered, as several people claim that price suddenly raised without warning. One custom claims their quote went up by a staggering $75,000 to over $145,000. They’re not alone, but Tesla says it was a “business decision.”

Customers are claiming Tesla is ghosting their messages

It’s not just the sudden rise in price that’s upsetting so many people, as several customers say they have been left waiting for weeks or months as they try to contact Tesla about their solar panels. Some haven’t even had them fitted and are struggling to get through to customer services, while others state they are having issues with their Tesla solar panels and are getting nowhere with the company. Even those lucky enough to get through appear to be being led in circles with various team members.

Some state they have received a long list of demands

Another issue to add to the long list of problems customers are having with Tesla solar panels is being sent a list of demands before they can be installed. One customer told Business Insider that they were told they would need to move some shelves in their garage to have the batteries installed. While that was acceptable, they were later sent messages about paying to remove a tree before the workers would even consider installing the solar panels.

Tesla workers almost showed up uninvited

One customer was left less than impressed when Tesla workers almost showed up at their house to install the solar panels, even though they had been trying to cancel the contract for weeks. Apparently, a lack of being able to contact customer services and a breakdown in communication within the team meant they almost had to fork out thousands of dollars for something they didn’t want.

There have been a host of problems with Tesla solar panels

Sadly, it seems that things are only getting worse for Tesla solar panels. Now, customers claim they have been left with a host of issues - and surprise, surprise, they can’t get hold of anyone to fix the problems. Holes in the roof, faulty panels, and even some catching fire appear to be common themes with the new additions to the home.

Although Tesla has been at the top of its game for many years, it seems that customers are being left in the dark about solar panels as the company is allegedly ghosting people for seemingly no reason.